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Payments

Information on payments

  • My payment failed, what should I do?

    If you encounter an issue completing your payment, follow the troubleshooting steps below to resolve the problem quickly. Possible Reasons for Payment Failure: Insufficient Funds: Your account or card...

  • How do I update my payment method?

    1. Log In: Log into your account on our platform. 2. Navigate: Go to your Profile, select Subscription, and select Manage Billing & Payments. 3. To change your payment method, select the pencil icon n...