Payments

Information on payments

• What Happens To My Account When Payment Issues Occur?

  Account Status After Payment Problems If you don't add a payment method before your trial period ends, or if your payment is unsuccessful, your account will go through the following stages: Suspended ...

• My payment failed, what should I do?

  If you encounter an issue completing your payment, follow the troubleshooting steps below to resolve the problem quickly. Possible Reasons for Payment Failure: Insufficient Funds: Your account or card...

• How do I update my payment method?

  1. Log In: Log into your account on our platform. 2. Navigate: Go to your Profile, select Subscription, and select Manage Billing & Payments. 3. To change your payment method, select the pencil icon n...