Eloquens v1.7.0
We've made Eloquens AI more powerful, intuitive, and insightful, which makes replying to emails feel truly effortless.
Smarter - AI does the heavy lifting
🔹 AI Conversation Summary -- Automatically surface context and key points in every thread with smart highlights.
🔹 Enhanced Recipient Routing -- AI selects optimal To/CC recipients while preserving your manual control, enabling more dynamic workflows.
🔹 Instant Knowledge Q&A -- Add Q&A pairs directly from conversations or draft edits to instantly enrich your knowledge base.
🔹 Advanced Email Persona Filters -- Filter by multiple aliases, Google Groups, or labels for precise inbox management.
🔹 New Integrations -- Seamlessly ingest help-center articles from Kayako & Zendesk into your knowledge base.
Faster - Less waiting, fewer clicks
🔹 Two-Step Workflow Builder -- Create and publish workflows in just two clicks with our new intuitive wizard.
🔹 Auto-Refreshing Interface -- See new files, links, and messages instantly without manual refresh.
🔹 Searchable Email Controls -- Manage personas faster with type-ahead search and sortable columns.
🔹 Email Blocks on Demand -- Purchase additional email capacity as you need it.
Sharper - Clearer insight, crisper data
🔹 Real-time Dashboard -- Monitor your email productivity with dynamic tiles for Workflows, Emails Received, Responded, Drafts, and Draft Edits—complete with trend indicators.
🔹 Interactive Statistics -- Click underlined metrics to dive directly into detailed views.
🔹 Custom Data Retention -- Define your own retention periods for conversations and knowledge items.
Douglas Ho
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