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v1.7.0

Eloquens v1.7.0

We've made Eloquens AI more powerful, intuitive, and insightful, which makes replying to emails feel truly effortless.

Smarter - AI does the heavy lifting

🔹 AI Conversation Summary -- Automatically surface context and key points in every thread with smart highlights.

🔹 Enhanced Recipient Routing -- AI selects optimal To/CC recipients while preserving your manual control, enabling more dynamic workflows.

🔹 Instant Knowledge Q&A -- Add Q&A pairs directly from conversations or draft edits to instantly enrich your knowledge base.

🔹 Advanced Email Persona Filters -- Filter by multiple aliases, Google Groups, or labels for precise inbox management.

🔹 New Integrations -- Seamlessly ingest help-center articles from Kayako & Zendesk into your knowledge base.

Faster - Less waiting, fewer clicks

🔹 Two-Step Workflow Builder -- Create and publish workflows in just two clicks with our new intuitive wizard.

🔹 Auto-Refreshing Interface -- See new files, links, and messages instantly without manual refresh.

🔹 Searchable Email Controls -- Manage personas faster with type-ahead search and sortable columns.

🔹 Email Blocks on Demand -- Purchase additional email capacity as you need it.

Sharper - Clearer insight, crisper data

🔹 Real-time Dashboard -- Monitor your email productivity with dynamic tiles for Workflows, Emails Received, Responded, Drafts, and Draft Edits—complete with trend indicators.

🔹 Interactive Statistics -- Click underlined metrics to dive directly into detailed views.

🔹 Custom Data Retention -- Define your own retention periods for conversations and knowledge items.

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  1. Douglas Ho

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