1. Log In: Log into your account on our platform.
2. Navigate: Go to your Profile, select Subscription, and select Manage Billing & Payments.
3. To change your payment method, select the pencil icon next to the existing credit card.
4. You should be able to add a new payment method
5. Ensure that the updated card is displayed as your primary payment method.
If you encounter issues: Please contact our support team by logging a ticket here or email support@eloquens.ai.
Note: This is only valid for customers who paid through Stripe. If you have purchased Eloquens AI via GFI Partners, please contact the email show under Subscription.
Douglas Ho
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