Help Me Write

Help Me Write is Eloquens AI's built-in writing assistant that helps you create and improve AI Instructions using AI. Look for the sparkles icon (✨) throughout the platform to access this feature.

Where to Find Help Me Write

In Workflow Configuration

• Workflow tone settings: Click the sparkles button next to "What tone should the AI persona use?"
• Response rules: Available when configuring AI response templates
• Notes sections: When adding workflow notes and instructions

In Text Areas and Forms

• Fullscreen text editors: Click "Help me write" button in the header
• Campaign notes: Available in the notes section toolbar
• Any text field: Look for the sparkles icon next to text inputs

How to Use Help Me Write

1. Click the Sparkles Button

• Look for the sparkles icon (✨) or "Help me write" button
• Found next to text areas, in toolbars, or as standalone buttons
• Opens the AI writing assistant interface

2. Write Your Prompt

• Describe what you want: "Write a professional email tone"
• Give specific instructions: "Make this more friendly and approachable"
• Ask for improvements: "Improve the grammar and clarity"
• Request variations: "Rewrite this in a casual tone"

3. Generate and Apply

• Click "Generate" to create AI content
• Preview the result in the preview area
• Click "Apply" to use the generated text
• Click "Discard" if you don't like the result

What Help Me Write Can Do

Content Creation

• Write from scratch: "Write a professional customer service tone"
• Generate templates: "Create a response template for billing inquiries"
• Draft instructions: "Write guidelines for handling complaints"

Content Improvement

• Enhance clarity: "Make this clearer and easier to understand"
• Adjust tone: "Make this more formal" or "Make this friendlier"
• Fix grammar: "Improve the grammar and punctuation"
• Expand content: "Add more detail and examples"

Specific Use Cases

• AI tone settings: Get help writing the perfect tone for your AI persona
• Response templates: Create professional email response templates
• Workflow notes: Draft clear instructions for your workflows
• Configuration text: Improve any text in your workflow setup

Tips for Better Results

Be Specific

• ❌ "Make this better"
• ✅ "Make this more professional and add specific examples"

Give Context

• ❌ "Write a response"
• ✅ "Write a customer service response for billing questions"

Iterate

• Use "Generate" multiple times with different prompts
• Refine your instructions based on the results
• Combine the best parts from different generations

Example Prompts

For Smart Filters

• "Add a rule to not reply to legal matters, forward them to the legal department instead"
• "Add a rule to filter out spam and promotional emails automatically"
• "Add a rule to not respond to out-of-office messages or vacation replies"
• "Add a rule to skip automated system notifications and bounce-back emails"

For Intelligent Routing

• "Add a rule to forward emails about billing issues to finance@company.com and CC the account manager, manager@company.com"
• "Add a rule to send pricing inquiries to sales@company.com and include the regional manager in CC, regional.manager@company.com"
• "Add a rule to forward legal matters to legal@company.com and mark as high priority"

For Custom Tone Configuration

• "Write a professional, helpful, and empathetic tone for customer service"
• "Create a friendly but authoritative tone for technical support"
• "Write a warm, personal tone for sales inquiries"

Quick Tips

• Start simple: Begin with basic prompts and refine as needed
• Be descriptive: More detail usually gives better results
• Try variations: Different wording can produce different styles
• Save what works: Copy successful prompts for future use

Help Me Write is available wherever you see the sparkles icon - use it to improve any text content in Eloquens AI!