Start a conversation

Conversations

View and manage all your automated email exchanges, including ongoing threads and conversation history.

  • What are Conversations

    Overview The Conversations section in Eloquens AI serves as a centralized hub for managing email interactions handled by your Email Personas. It allows you to view, search, and manage all email thread...

  • Components of a Conversations

    Overview Conversations in Eloquens AI consist of distinct components that provide full visibility into the lifecycle of an email. Each component serves a specific purpose in ensuring the effective man...

  • AI Summary

    How it works Click a conversation in the left‑hand list The full email chain loads in the right‑side pane. The AI immediately generates an overview. The overview shows inside a collapsible AI Summary ...

  • Sources

    What Are Sources? Sources are your direct insight into which documents and knowledge your AI used to craft each response. Found beneath every AI message in your conversations (look for the book icon),...

  • Manual Routing Or Response

    Why Manual Actions Are Needed Manual Routing and Response options appear when your AI workflow determined that no automatic action should be taken on an incoming message. This happens when: Your Smart...

  • Drafts

    Reviewing Drafts   Overview When a workflow is set to Draft Mode, where all responses are drafted into Conversations, or to Intelligent Responde Mode, where some responses are drafted, you can use Elo...

  • Translation

    Overview The Translate to menu lets you instantly view any conversation in the language you choose—while keeping the original text unchanged. It’s perfect when you’re reading a message that isn’t in y...