Knowledge is the core of Eloquens AI. It grounds the AI to the truths of the users.
Overview Knowledge is core principle in Eloquens AI that ensures your AI-powered responses are grounded in your actual business information, rather than relying on generic AI knowledge. Think of it as...
Overview Documents are one of the most powerful knowledge sources in Eloquens. By uploading your business documents - from policies and procedures to product specifications and training materials - yo...
Overview Web sources allow you to connect your workflows directly to external websites, giving your AI access to live, publicly available information. Whether it's your company blog, product documenta...
What is Q&A? The Q&A (Question & Answer) feature in Eloquens AI allows you to create, manage, and organize knowledge pairs that help train and improve your AI assistant's responses. Think of Q&A items...
What Are Notes? Notes are powerful because they work in two ways at once: Teaching your AI how to search your knowledge base Adding extra knowledge that your AI can use directly How Notes Work (Both W...
What is the Sources Feature? The Sources feature in Eloquens AI transforms your AI from a black box into a transparent, accountable assistant. Every time your AI generates a response, it shows you exa...
What is Historical Email Knowledge? Historical Email Knowledge allows Eloquens AI to search through your past email conversations to provide relevant context when crafting responses. This powerful fea...
What is Knowledge In the Loop? Knowledge In the Loop is an intelligent feature that automatically captures and converts valuable information from your email conversations into structured Q&A pairs. Th...